Refund and Exchange Policy
- NO REFUNDS OR EXCHANGES will be given WITHOUT AN ITEMIZED RECEIPT.
- NO CASH REFUNDS greater than $10. A check will be issued for the full amount of the refund within two weeks from the time of the return to cover refunds greater than $10. Refunds of credit card or voucher purchases will be credited to the credit card or voucher at the time of the return.
- All course materials and other merchandise purchased new MUST remain in new condition to receive a refund or exchange.
- Defective course materials and merchandise will be replaced at no charge and should be returned at once (itemized receipt required).
- General merchandise (not listed for credit or non-credit classes) can be returned for refund or exchange within three weeks from date of purchase (itemized receipt required).
- Deadlines for return or exchange of course materials (any item listed as being used for a credit or non-credit course) and textbook rentals are listed below.
Course Materials Return Deadlines
One week from date of purchase.
(except as noted below)
Prior to start of class
Classes 2 weeks or less in duration:
Prior to the 2nd class meeting
With drop form (or other verification):
3 weeks from class start date (fall/spring)
2 weeks from class start date (summer/winter)
Classes canceled by the college:
2 weeks from individual class start date
Exchanges due to changes in posted textbook information:
3 weeks from class start date (fall/spring)
2 weeks from class start date (summer/winter)
Course Materials Return Deadlines
Rentals CANNOT be returned after the deadline
Spring 2019
May 21, no later than 7:00 p.m.
Summer 2019
August 9, no later than 2:00 p.m
Fall 2019
December 17, no later than 2:00 p.m.
Winter 2020
January 31, no later than 2:00 p.m.
.jpg)